Privacy Policy

1. Introduction

Welcome to AI Learning Hub. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website gptonlinebot.ru and use our educational services.

AI Learning Hub (Registration Number: 96194619) operates as an educational organization providing courses in AI-powered video content generation, cryptocurrency fundamentals, and IT skills development. Our registered address is 4B Gislason Circus, Goldnerland, QLD 2608, American Samoa.

2. Information We Collect

2.1 Personal Information

We collect information that identifies, relates to, describes, or could reasonably be linked to you, including:

• Contact Information: Name, email address, phone number, mailing address
• Account Information: Username, password (encrypted), profile information
• Payment Information: Billing address, payment method details (processed securely through third-party payment processors)
• Educational Records: Course enrollment data, progress tracking, certificates, quiz and assignment submissions
• Communication Data: Messages sent through our contact forms, support tickets, email correspondence

2.2 Automatically Collected Information

When you access our website, we automatically collect certain information about your device and browsing activity:

• Device Information: IP address, browser type and version, operating system, device identifiers
• Usage Data: Pages viewed, time spent on pages, links clicked, referral sources
• Location Data: General geographic location based on IP address
• Cookies and Tracking Technologies: Session cookies, persistent cookies, web beacons, and similar technologies

2.3 Information from Third Parties

We may receive information about you from third-party sources, including:

• Social media platforms if you connect your account
• Analytics providers and advertising networks
• Payment processors for transaction verification
• Public databases and data enrichment services

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 Service Provision

• Creating and managing your account
• Processing course enrollments and delivering educational content
• Tracking your learning progress and issuing certificates
• Processing payments and managing subscriptions
• Providing customer support and responding to inquiries

3.2 Communication

• Sending course-related notifications and updates
• Delivering newsletters and marketing communications (with your consent)
• Responding to your questions and support requests
• Sending administrative information and policy updates

3.3 Improvement and Analytics

• Analyzing user behavior to improve our website and services
• Developing new courses and features based on user interests
• Conducting research and statistical analysis
• Testing new technologies and educational methodologies

3.4 Legal and Security

• Complying with legal obligations and regulatory requirements
• Preventing fraud, unauthorized access, and security threats
• Protecting our rights, property, and safety, and those of our users
• Enforcing our terms and conditions

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area, we process your personal data based on the following legal grounds:

• Contractual Necessity: Processing necessary to provide our educational services
• Consent: Where you have given explicit consent for specific processing activities
• Legitimate Interests: For analytics, security, and service improvement, where not overridden by your rights
• Legal Obligations: To comply with applicable laws and regulations

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. Types of cookies we use include:

5.1 Essential Cookies

Required for website functionality, including session management, security, and load balancing. These cannot be disabled.

5.2 Analytics Cookies

Help us understand how visitors use our website through Google Analytics and similar services. These collect anonymous usage statistics.

5.3 Marketing Cookies

Used for advertising and remarketing through platforms like Facebook Pixel and Google Ads. You can opt out of these cookies.

5.4 Managing Cookies

You can control cookies through your browser settings or our cookie consent banner. Note that disabling certain cookies may limit website functionality.

6. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

6.1 Service Providers

Third-party vendors who perform services on our behalf, including:

• Payment processors (handling transactions securely)
• Email service providers (managing communications)
• Cloud hosting services (storing data securely)
• Analytics providers (understanding user behavior)
• Customer support platforms

6.2 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

6.3 Legal Requirements

When required by law, court order, or government regulation, or when necessary to protect our rights and safety.

6.4 With Your Consent

We may share information with third parties when you provide explicit consent.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption: SSL/TLS encryption for data transmission and encrypted storage for sensitive data
• Access Controls: Limited access to personal data on a need-to-know basis
• Regular Security Audits: Ongoing assessment of security measures and vulnerabilities
• Secure Data Centers: Use of certified cloud providers with robust security infrastructure
• Employee Training: Regular security awareness training for all staff members

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your location, you may have the following rights:

8.1 General Rights

• Access: Request copies of your personal information
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to certain processing activities
• Restriction: Request restriction of processing in certain circumstances

8.2 Marketing Communications

You can opt out of marketing emails by clicking the unsubscribe link in any marketing message or adjusting your account preferences.

8.3 Exercising Your Rights

To exercise any of these rights, please contact us using the information provided in Section 12. We will respond within the timeframes required by applicable law (typically 30 days).

9. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law:

• Account Information: Retained while your account is active and for a reasonable period after closure
• Educational Records: Retained to maintain certificate validity and comply with educational regulations
• Payment Records: Retained for accounting and tax compliance purposes (typically 7 years)
• Marketing Data: Retained until you opt out or as required by marketing regulations
• Analytics Data: Typically anonymized and retained for statistical purposes

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.

When we transfer data internationally, we ensure appropriate safeguards are in place, including:

• Standard contractual clauses approved by regulatory authorities
• Adequacy decisions recognizing equivalent data protection
• Certification under recognized privacy frameworks
• Explicit consent where required by law

11. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16.

If you are a parent or guardian and believe your child has provided personal information to us, please contact us immediately. We will take steps to delete such information from our systems.

For users aged 16-18, we recommend parental guidance when using our services, particularly regarding payment and personal information sharing.

12. Contact Information

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes:

• We will update the "Last Updated" date at the top of this policy
• For material changes, we will provide prominent notice on our website
• We may send email notifications to registered users
• Continued use of our services after changes constitutes acceptance of the updated policy

We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.

14. Additional Information for Specific Jurisdictions

14.1 California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected, sold, or disclosed, and the right to opt out of the sale of personal information (we do not sell personal information).

14.2 European Economic Area (GDPR)

EEA residents have the right to lodge complaints with data protection authorities if they believe their rights have been violated.

14.3 Other Jurisdictions

We comply with applicable data protection laws in all jurisdictions where we operate. If you have specific questions about your rights under local law, please contact us.